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Content moderator for Social Media - French

City : Lisbon

Job : Customer Advisor

Sector :

Are you passionate about the online world? Do you have an eye for details and excellent written and verbal communication? Then we have the opportunity for you!  
As a content moderator you will review and moderate content posted on Social Media.

 

Profile

  • Native level of written and verbal communication skills in French (mandatory);
  • Fluency in English (minimum level B2);
  • Resilient and empathic;
  • Motivated and with a positive attitude;
  • Attention to detail;
  • Verbal and written communication skills;
  • Ability to work in a fast-paced environment;
  • Experience in dealing with high volumes of online content;
  • Availability to work in shifts, from Monday to Sunday.

 

Benefits

  • Excellent work opportunity in a dynamic leading multinational company; 
  • Stable work and career progression;
  • Investment in training and personal development;
  • Modern, centrally located buildings with canteen facilities and an excellent public transportation connection;
  • Health Insurance;
  • Free company events and activities.

 

Responsibilities

  • Review and moderate online content;
  • Ensure that all information uploaded by users doesn’t contain inappropriate content;
  • Help to keep relevant content on various platforms;
  • Become and remain knowledgeable about products and community standards;
  • Investigate and resolve reported issues;
  • Gather, analyze and utilize relevant data to develop ways to improve the overall user experience on the site;
  • Recognize trends and patterns, and escalate issues outside the company policy to the global team.

 



Job Openings by Sector

Telco & Logistics

Job Opportunities

Travel & Tourism

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Consumer Goods

Job Opportunities

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