Customer Advisor - German - Aviation

City : Lisbon

Job : Customer Advisor

Sector :

Mission:

  • Advising customers about flight/travel arrangements;
  • Handle the email and call flow.
  • Managing flight bookings (new bookings, cancellations and modifications) and flight disruptions;

 

Profile:

  • Fluent or native in German with a good command of English;
  • Availability to work in rotating shifts from Monday to Sunday, from 07H00 to 23H00;
  • Excellent listening and communication skills. Positive attitude and team spirit.
  • Ease with typing and learning new computer software;

 

Benefits:

  • Relocation Package that includes: one month of free accommodation,help setting up tax and bank account documentation and reimbursement of your flight ticket up to 400€;
  • A renewable 6 month contract (CDD) from day one with the possibility for eventual CDI;
  • Base salary + monthly performance bonus + daily meal allowance + monthly transportation allowance + 2 extra salaries/year);
  • Private Health Insurance + dental plan once you complete 6 months with the company+ English speaking Doctor on site;
  • Full time (40 hours weekly) and 22 vacation days per year;
  • Free training for all necessary software and product knowledge + continued training and development;
  • Fair and regular assessments for positions like: Quality Specialist, Team Leader, HR Recruiter and many more.
  • Great office location with easy access by public transport (train, metro and buses);
  • Discounts at gyms, restaurants, beauty centres, pharmacies and many more businesses in the area.
  • On site kitchen with access to utilities, weekly free fruit and reduced-price vending machines;

 

Ready to take up the challenge?

Join our team and show off your talent!



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Horaires d’ouvertures hors jours fériés :

Du Lundi au Vendredi
09h00 à 12h00
15h00 à 18h00

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