Offering information, solutions and advice and guidance to customers with their last-minute bookings or need of modification
Advising by bringing your creativity and intuition to assist undecided customers.
Help customers choose from the range of hotels in the Americas, Europe, and Australia.
Managing expectations and claims in a very positive, polite and diplomatic way.
Profile
Native English with a clear accent
Previous experience in customer service, tourism or travel is a plus
Availability to work in rotating shifts (schedules depending on the project)
Ease in multitasking several applications at once
Excellent listening and communication skills
Positive attitude and team spirit
For non-EU residents, it is mandatory to have a valid work permit
What we offer
Opportunity to be part of a challenging and fast-paced environment
Possibility to collaborate with some of the biggest brands in the industry
Free training, professional development, and career evolution
A multicultural and inclusive environment
Attractive benefits pack that includes a performance bonus, meal allowance, transportation allowance, two extra salaries, private Health Insurance + dental plan (after six months), English speaking Doctor on site, among others
If living abroad, we offer a relocation package that includes: three months of free accommodation, help setting up tax and bank account documentation and reimbursement of your flight ticket up to 400€
Attention, sans la mise à jour de votre navigateur,
la visualisation des pages du site Webhelp Portugal ne sera pas
optimale ! Nous vous invitons à mettre à jour votre navigateur :
