Customer Advisor - Italian - Lisbon

City : Lisbon

Job : Customer Advisor

Sector :

Mission: 

  • Offering information, solutions and counselling to customers regarding the company’s services;
  • Registering contacts and client information according to the work procedures;
  • Compliance with company regulations for Data Protection and Information Security;
  • Maintaining positive customer relationships through a responsible treatment of each contact;
  • Achievement of the performance targets defined by the project;

 

Profile:

  • Fluent or native in Italian with a good command of English;
  • Availability to work in rotating shifts from Monday to Sunday, from 7 am to 7 pm (schedules depending on the project);
  • Excellent listening and communication skills. Positive attitude and team spirit.
  • For non-EU applicants, it is mandatory to hold a valid work permit

 

Benefits : 

  • Relocation Package for those living abroad that includes: three months of free accommodation, help setting up tax and bank account documentation and reimbursement of your flight ticket up to 400€;
  • A renewable 6-month contract (CDD) from day one with the possibility for eventual CDI;
  • Full-time job (40 hours weekly);
  • Free training for all necessary software and product knowledge + continued training and development;
  • Base salary + monthly performance bonus + daily meal allowance + monthly transportation allowance + 2 extra salaries/year);
  • Private Health Insurance + dental plan once you complete 6 months with the company+ English speaking Doctor on site;
  • Fair and regular assessments for positions like: Quality Specialist, Team Leader, HR Recruiter and many more.
  • Great office location with easy access by public transport (train, metro and buses);
  • Discounts at gyms, restaurants, beauty centres, pharmacies and many more businesses in the area
  • On-site kitchen with access to utilities, weekly free fruit and reduced-price vending machines;

 

Ready to take up the challenge? 

Join our team and show off your talent! 



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