Customer Support – German Speaker

City : Lisbon

Job : Customer Advisor

Sector :

Your mission

You will work for one of our clients that is the largest transportation solutions provider and your main tasks can include:

  • Booking management (altering, canceling or creating new reservations)
  • Registering contacts and client information according to the work procedures
  • Offering information, solutions and advising customers regarding the company’s services
  • Contributing to a positive customer experience through a responsible treatment of each contact
  • Achieving the performance targets defined by the project

Profile

  • Native or fluent in German
  • Good command of English (minimum B2)
  • Previous experience in customer service, tourism or travel is a plus
  • Availability to work in rotating shifts (schedules depending on the project)
  • Ease in multitasking several applications at once 
  • Excellent listening and communication skills
  • Positive attitude and team spirit

What we offer

  • Opportunity to be part of a challenging and fast-paced environment
  • Possibility to collaborate with some of the biggest brands in the industry
  • Free training, professional development, and career evolution
  • Multicultural and inclusive environment
  • Attractive benefits pack that includes a performance bonus, meal allowance, transportation allowance, two extra salaries, private Health Insurance + dental plan (after six months), English speaking Doctor on site, among others
  • If living abroad, we offer a relocation package that includes: three months of free accommodation, help setting up tax and bank account documentation and reimbursement of your flight ticket up to 400€

 

For non-EU applicants it is mandatory to hold a valid work permit



Job Openings by Sector

Telco & Logistics

Job Opportunities

Travel & Tourism

Job Opportunities

Consumer Goods

Job Opportunities

Votre navigateur est obsolète.

Attention, sans la mise à jour de votre navigateur,
la visualisation des pages du site Webhelp Portugal ne sera pas
optimale ! Nous vous invitons à mettre à jour votre navigateur :

×

Vous voulez passer votre
entretien ?

Nous vous rappelons tout de suite :



Horaires d’ouvertures hors jours fériés :

Du Lundi au Vendredi
09h00 à 12h00
15h00 à 18h00

Bienvenue

Pose tes questions, nous répondons

Salam
Bonjour, Je suis ici, comment puis-je t'aider ?