German Customer Advisor (Part-time)

City : Lisbon

Job : Customer Advisor

Sector :

Your mission

You will work for one of world-renowned French brand and your main tasks can include:

  • Answering consumer queries by email or phone in a polite and diplomatic tone providing a premium customer service experience
  • Assisting customers during the pre-sale, sale and post-sale stages
  • Processing complaints in a responsible and fair way ensuring that all company procedures are respected and that the consumer is satisfied with the resolution
  • Managing customer’s expectations regarding the products and shipping deadlines
  • Help convey a positive image of the company and brand in every contact



  • Native or fluent in German
  • Good command of English (minimum B2)
  • Previous experience in customer service is a plus
  • Availability to work in part-time (30h/week)
  • Availability to work in rotating shifts (schedules depending on the project)
  • Good computer skills
  • Excellent listening and communication skills
  • Positive attitude and team spirit
  • For non-EU residents, it is mandatory to have a valid work permit


What we offer

  • Possibility to collaborate with some of the biggest brands in the industry
  • Opportunity to be part of a challenging and fast-paced environment
  • Free training, professional development, and career evolution
  • A multicultural and inclusive environment
  • Attractive benefits pack that includes a performance bonus, meal allowance, transportation allowance, two extra salaries, private Health Insurance + dental plan (after six months), English speaking Doctor on site, among others
  • Work Place – Lisbon, Portugal


Job Openings by Sector

Telco & Logistics

Job Opportunities

Travel & Tourism

Job Opportunities

Consumer Goods

Job Opportunities

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Horaires d’ouvertures hors jours fériés :

Du Lundi au Vendredi
09h00 à 12h00
15h00 à 18h00


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