German Rental Car Booking Assistant
City : Lisbon
Job : Customer Advisor
Sector : Travel & Tourism
Are you passionate about the Tourism sector? Are you fluent in German? Webhelp is looking for a German Rental Booking Assistant for our office in sunny Lisbon!
- Support on the app mobile for “OPEN”
- Invoicing and post-booking support for issues, complaints and questions.
- Providing support for the loyalty points users and managing their accounts.
- Handling email and call flow.
- Driver profile validation (verification of driver history on the company system).
- High School Diploma or higher;
- Fluent or native in German with a good command of English;
- Availability to work in rotating shifts from Monday to Sunday, from 07H00 to 23H00;
- Excellent listening and communication skills. Positive attitude and team spirit.
- Previous experience in customer relationship management (preferential);
- Ease with typing and learning new computer software;
- A renewable 6 month contract (CDD) from day one with the possibility for eventual CDI;
- Base salary + monthly performance bonus + daily meal allowance + monthly transportation allowance + 2 extra salaries/year);
- Private Health Insurance + dental plan once you complete 6 months with the company+ English speaking Doctor on site;
- Full time (40 hours weekly) and 22 vacation days per year;
- Free training for all necessary software and product knowledge + continued training and development;
- Fair and regular assessments for positions like: Quality Specialist, Team Leader, HR Recruiter and many more.
- Relocation Package that includes: one month of free accommodation, help setting up tax and bank account documentation and reimbursement of your flight ticket up to 400€;
- Great office location with easy access by public transport (train, metro and buses);
- Discounts at gyms, restaurants, beauty centres, pharmacies and many more businesses in the area.
- On site kitchen with access to utilities, weekly free fruit and reduced-price vending machines;
By joining Webhelp Portugal, you will integrate a growing company where you can find fair and real career development opportunities. More than your experience or credentials it’s your personality and motivation that will push us forward.
Join our team and show off your talent!