German Retail Customer Advisor
City : Lisbon
Job : Customer Advisor
Sector : Travel & Tourism
- Online sales follow up
- Replying to customers queries concerning the different product's categories via phone, email, chat and social media
- Support customer with secure payments
- Customer loyalty program
- Fluency in German (C2 or Native) - Mandatory
- Good knowledge of English (C1 level);
- Availability to work in rotating shifts from Monday to Saturday, from 8 AM to 6 PM, with 2 days off per week;
- Good computer skills;
- Any kind of previous experience or contact with clients
- Excellent communication skills;
- Good listening and empathy skills;
- Good time management skills;
- Team spirit and flexibility.
- A renewable 6 month contract (CDD) from day one with the possibility for eventual CDI;
- Base salary + monthly performance bonus + daily meal allowance + monthly transportation allowance + 2 extra salaries/year);
- Private Health Insurance + dental plan once you complete 6 months with the company+ English speaking Doctor on site;
- Full time (40 hours weekly) and 22 vacation days per year;
- Free training for all necessary software and product knowledge + continued training and development;
- Fair and regular assessments for positions like: Quality Specialist, Team Leader, HR Recruiter and many more.
- Relocation Package that includes: three months of free accommodation, help setting up tax and bank account documentation and reimbursement of your flight ticket up to 400€;
- Great office location with easy access by public transport (train, metro and buses);
- Discounts at gyms, restaurants, beauty centres, pharmacies and many more businesses in the area.
- On site kitchen with access to utilities, weekly free fruit and reduced-price vending machines;
Ready to take up the challenge? By joining Webhelp Portugal, you will integrate a dynamic company where you can make a difference and find real career development opportunities. More than your experience, your motivation and personality will make the difference.
Join our team and show off your talent!