German Retail Customer Advisor

City : Lisbon

Job : Customer Advisor

Sector : Travel & Tourism

 

 

Mission:

  • Online sales follow up
  • Replying to customers queries concerning the different product's categories via phone, email, chat and social media
  • Support customer with secure payments
  • Customer loyalty program
 

Profile:

  • Fluency in German (C2 or Native) - Mandatory
  • Good knowledge of English (C1 level);
  • Availability to work in rotating shifts from Monday to Saturday, from 8 AM to 6 PM, with 2 days off per week;
  • Good computer skills;
  • Any kind of previous experience or contact with clients
  • Excellent communication skills;
  • Good listening and empathy skills;
  • Good time management skills;
  • Team spirit and flexibility. 
 

Benefits:

  • A renewable 6 month contract (CDD) from day one with the possibility for eventual CDI;
  • Base salary + monthly performance bonus + daily meal allowance + monthly transportation allowance + 2 extra salaries/year);
  • Private Health Insurance + dental plan once you complete 6 months with the company+ English speaking Doctor on site;
  • Full time (40 hours weekly) and 22 vacation days per year;
  • Free training for all necessary software and product knowledge + continued training and development;
  • Fair and regular assessments for positions like: Quality Specialist, Team Leader, HR Recruiter and many more.
  • Relocation Package that includes: three months of free accommodation, help setting up tax and bank account documentation and reimbursement of your flight ticket up to 400€;
  • Great office location with easy access by public transport (train, metro and buses);
  • Discounts at gyms, restaurants, beauty centres, pharmacies and many more businesses in the area.
  • On site kitchen with access to utilities, weekly free fruit and reduced-price vending machines;

 

Ready to take up the challenge?  By joining Webhelp Portugal, you will integrate a dynamic company where you can make a difference and find real career development opportunities. More than your experience, your motivation and personality will make the difference.

Join our team and show off your talent! 

 



Job Openings by Sector

Telco & Logistics

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Travel & Tourism

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Consumer Goods

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Horaires d’ouvertures hors jours fériés :

Du Lundi au Vendredi
09h00 à 12h00
15h00 à 18h00

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