Italian Airline Booking Assistant - Lisbon, Portugal

City : Lisbon

Job : Customer Advisor

Sector : Travel & Tourism

Mission :

  • Offering information, solutions and counselling to customers regarding the company’s services
  • Help amending reservations
  • Registering contacts and client information according to the work procedures
  • Compliance with company regulations for Data Protection and Information Security
  • Maintaining positive customer relationships through a responsible treatment of each contact
  • Achievement of the performance targets defined by the project 
 

Profile :

  • You have High School Diploma or higher; 
  • You are native or fluent (level C2) in Italian (mandatory); 
  • You have good knowledge of English (mandatory);
  • Availability to work in rotating schedules from Monday to Sunday, between 7 AM and 7 PM
  • Adaptability to different schedules, considering the project needs;
  • You have excellent communication skills; 
  • You are recognized for your attention to detail and dynamics;
  • You enjoy challenges and you currently looking to join an exciting high growth company. 
 

Benefits :

  • Relocation Package for those living abroad that includes: one month of free accommodation, help setting up tax and bank account documentation and reimbursement of your flight ticket up to 400€
  • A renewable 6-month contract (CDD) from day one with the possibility for eventual CDI
  • Full-time job (40 hours weekly)
  • Free training for all necessary software and product knowledge + continued training and development
  • Base salary + monthly performance bonus + daily meal allowance + monthly transportation allowance + 2 extra salaries/year)
  • Private Health Insurance + dental plan once you complete 6 months with the company+ English speaking Doctor on site
  • Fair and regular assessments for positions like: Quality Specialist, Team Leader, HR Recruiter and many more.
  • Great office location with easy access by public transport (train, metro and buses)
  • Discounts at gyms, restaurants, beauty centres, pharmacies and many more businesses in the area.
  • On-site kitchen with access to utilities, weekly free fruit and reduced-price vending machines 

 

Ready to take up the challenge? 
 
By joining Webhelp, you will be integrating a dynamic company where you can make a difference and find real career development opportunities. 
More than your past experience, your motivation and personality will make the difference! 
Join our team and show off your talent! 



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