90% of our management staff is promoted in house. This shows our ability to reveal each team’s best talents.

Today's Manager is yesterday’s Advisor
Why not you ?

  • Success stories

    They have all started as a Customer Advisor !

    Starting to work at Webhelp was one of the best decisions I’ve made. The company was recommended to me by a friend and it all happened quite fast. I started as a supervisor and in one year I became a leader of a new project. I grew both professionally and personally, pushing myself every day to be better and more efficient. I feel like I’m at the beginning of a great project in Portugal which on itself is challenging, exciting and rewarding.

    Rita Corga

  • Success stories

    They have all started as a Customer Advisor !

    I’ve discovered Webhelp in July 2016 and found out, really quickly, the amazing company this is, by all the career progression opportunities available. I was able to take advantage of those benefits and in six months I have evolved from customer advisor to team leader. Thank you Webhelp.

    João Ribeiro

  • Success stories

    They have all started as a Customer Advisor !

    I started my career at Webhelp Portugal in 2016 as a Customer Advisor, which brings me a lot of beautiful memories. I learned a lot from developing my communication skills, stress management and results orientation. A few months later, a new adventure awaited me, I was invited to join the HR Team! It was with great pleasure that I accepted the challenge, contributing daily to the growth of our Webhelp family.

    Sandra Lopo

  • Success stories

    They have all started as a Customer Advisor !

    I arrived to Webhelp Portugal in 2016, in the very first months of the project. I came to Portugal to start a new working experience abroad as a customer advisor and I enjoyed the country and the company very much. Thanks to Webhelp development program, I already evolved from customer advisor to quality analyst and later to quality training manager. Now I am leading a team of quality analysts, who work everyday on improving the quality of the services provided by our agents.

    Jean-Baptiste Feneon

  • Success stories

    They have all started as a Customer Advisor !

    I have been working for Webhelp since August 2016. I started as a customer advisor and soon after I had the opportunity to apply to a new position. I participated in the assessment center for a supervisor position and on the 1st of January I started a new adventure. Now I am leading a team of 18 people and it has been a very rewarding and motivating experience. "

    Amandine Sousa

  • Success stories

    They have all started as a Customer Advisor !

    My story at Webhelp cannot be told, it has to be experienced. I started without any experience in september 2016, as a customer advisor. A month later I was named Employee of the month, which came along with the opportunity to work as a Trainer, which I accepted with great pleasure. Webhelp opens you the doors to a stable and last-longing career, which makes me give my best everyday.

    Nicolas Leprévost

Webhelp's Benefits

HIGH-POTENTIAL: We recognize the talented
collaborators

Our Talent Management System has been set up to detect people of high-potential. These people are coached to become the "STARS" of tomorrow. As a high flyer in our business, you’ll be mentored to become a master of communication. This will happen through a series of personalized support tools and development opportunities.

The Assessment Center: You count on your
involvement and results to evolve?
We Do as Well

To ensure we have a reliable and trustworthy process of evolution, we have implemented a transparent system with multiple assessors: this avoids any kind of casting errors/mistakes and makes sure we select the right collaborators, those who really deserve the promotions.

1

The assessment is based on scenarios that allow the assessor to observe the real potential of the candidate, contrary to what he can see in a simple interview.

2

It is carried out by several evaluators, from different backgrounds: management committee, HR, manager or site manager, production, etc., in order to give a cross-look on the promotion process.

3

It is a multi-evaluation system: candidates are evaluated in many exercises, using a variety of assessment tools.

 

Job Openings by Sector

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