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Our Opportunities

Find the job of your dream !

English Technical Support Advisor

City : Lisbon

Job : Customer Advisor

Sector : Telco and Logistics



Gain a privileged view and know-how of one of the big four IT companies in the world.
 

 


Your future project

As an English Technical Support Advisor– Lisbon, Portugal, you will:
  • Manage customer expectations through a calm and empathetic stance aiming to resolve their cases. Strive to maintain and improve customer satisfaction levels.
  • Improve your technical skills by troubleshooting issues related to electronic equipment. Escalate potential service issues to the appropriate level (when necessary).
 
 

We are looking for

  • Native or Proficient English (minimum level C1/C2)
  • Excellent communication skills coupled with empathy and team spirit
  • Previous experience in Customer Service is a plus
  • Previous experience with iOS and/or MacOS, or comparable technology is preferential
  • For non-EU residents, it is mandatory to have a valid work permit
 
 

We offer you

  • Competitive wages (14 monthly payments per year)
  • Performance bonus
  • Transportation allowance
  • Health insurance with a dental plan (after 6 months contract)
 

Life at our company

  • Work with adventurous people from over 15 nationalities
  • Benefit from our modern amenities, an on-site doctor, many discounts in local businesses, company parties and events and much more!
  • We promote inter-company mobility to work at any of our sites around the world.
  • New and modern office located where the action is: Oeiras (Tagus-Park) Lisbon, Portugal.
 
 
Ready to take up the challenge?
Join our team and show off your talent!
 
 

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