Credit Sales and Back Office Representative – French Speaker

As a Credit Sales and Back Office Representative – French Speaker, you will actively engage on customer’s prospects concerning our online credit portefolio.

Mission :

• Engage with customers who have a pre-accepted request in the entity via Outbound/Inbound calls
• Present, promote and sell additional products using solid arguments to existing and prospective customers
• Handle commercial activities: upsell and cross-sell using the company portfolio (for ex: selling an Insurance related to the credit)
• Coordinate sales effort with team members and other departments
• Establish, develop, and maintain positive customer relationships
• Manage emails of inquiries, incidents, and claims of customers
• Receive and classify the requests and documentation of new clients
• Collect information for the entity's area of operations.

Profile :

• Native or proficient in French
• Fluency in English (minimum level B2)
• Experience selling to the financial services industry and working in direct business-to-business sales roles is highly valued
• Solid understanding of different parts of the global credit services industry, including market dynamics and customers' business drivers.
• Ability to present high-level information as well as detailed demonstrations of products & services.
• Excellent verbal/written communication and presentation skills.
• Ability to work both independently and within a team environment, with focus and high attention to detail.
• Eagerness to develop your personal qualities within a professional environment
• For residents outside the EU, a valid work permit is required

Advantages :

• Annual Gross Salary: 17K
• Performance bonus
• Meal allowance
• Health insurance with a dental plan (after 6 months of contract)
• Relocation package - shared accommodation and flight reimbursement
• Availability to work from home temporarily*
• Opportunities for career progression and possibilities for an international career through the Webhelp International Mobility Program

• Working in a diverse environment with people of more than 15 nationalities
• Benefit from our modern amenities, many discounts on local businesses, parties, and company events and much more!
• We promote mobility between companies to work at any of our sites around the world
• New and modern offices in Lisbon.