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Credit Sales and Back Office Representative – French Speaker

City : Lisbon

Job : Customer Advisor

Sector :

As a Credit Sales and Back Office Representative – French Speaker, you will actively engage on customer’s prospects concerning our online credit portefolio.

 

Mission :

As a Credit Sales and Back Office Representative – French Speaker, you will:
  • Engage with customers who have a pre-accepted request in the entity via Outbound/Inbound calls
  • Present, promote and sell additional products using solid arguments to existing and prospective customers
  • Handle commercial activities: upsell and cross-sell using the company portfolio (for ex: selling an Insurance related to the credit)
  • Coordinate sales effort with team members and other departments
  • Establish, develop, and maintain positive customer relationships
  • Manage emails of inquiries, incidents, and claims of customers
  • Receive and classify the requests and documentation of new clients
  • Collect information for the entity's area of operations.

 

Profile :

We are looking for:
  • Native or proficient in French
  • Fluency in English (minimum level B2)
  • Experience selling to the financial services industry and working in direct business-to-business sales roles is highly valued
  • Solid understanding of different parts of the global credit services industry, including market dynamics and customers' business drivers.
  • Ability to present high-level information as well as detailed demonstrations of products & services.
  • Excellent verbal/written communication and presentation skills.
  • Ability to work both independently and within a team environment, with focus and high attention to detail.
  • Eagerness to develop your personal qualities within a professional environment
  • For residents outside the EU, a valid work permit is required

 

 

Advantages :

  • Annual Gross Salary: 17K
  • Performance bonus
  • Meal allowance
  • Health insurance with a dental plan (after 6 months of contract)
  • Relocation package - shared accommodation and flight reimbursement
  • Availability to work from home temporarily*
  • Opportunities for career progression and possibilities for an international career through the Webhelp International Mobility Program
 
 
Life at our company:
  • Working in a diverse environment with people of more than 15 nationalities
  • Benefit from our modern amenities, many discounts on local businesses, parties, and company events and much more!
  • We promote mobility between companies to work at any of our sites around the world
  • New and modern offices in Lisbon.
 
 

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