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Our Opportunities

Find the job of your dream !

Customer Experience Advisor - French Speaker

City : Lisbon

Job : Customer Advisor

Sector :

Are you passionate about entertainment?
Then join this new streaming service hub that is waiting for you at Webhelp.




 

 

Mission :

Your future project
  • Assist viewers through phone and/or chat regarding different queries
  • Provide account and application support to viewers namely with regards to software functionality
  • Provide technical support and troubleshoot of system configurations and network settings
  • Provide accurate and real-time responses to the viewer’s inquiries.

 

Profile :

  • Native or Proficient in French
  • Fluency in English (B2)
  • Passionate about entertainment and media enterprise
  • Excellent communication skills coupled with empathy, team spirit and customer-oriented
  • Familiarity with digital streaming services and devices
  • Have a positive and can-do attitude
  • Previous experience in Customer Service is highly valued
  • For non-EU residents, it is mandatory to have a valid work permit.

 

 

Advantages :

  • Opportunity to professionally grow in a unique start-up project
  • Competitive wages (14 monthly payments per year)
  • Performance bonus
  • Health insurance with a dental plan (after 6 months contract)
  • Relocation package: shared accommodation and flight reimbursement
  • Possibility to do Work from Home*
 
 
Life at our company
  • Work with a diverse environment with people from over 15 nationalities
  • Benefit from our modern amenities, many discounts in local businesses, company parties and events and much more!
  • We promote inter-company mobility to work at any of our sites around the world.
  • New and modern offices located in Oeiras, Tagus Park (Lisbon).
 
 
Note: *Due to our contingency plan regarding COVID-19, you may be expected to work from home for a limited time.
 
 

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