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Our Opportunities

Find the job of your dream !

Customer Support Advisor – Polish Speaker

City : Lisbon

Job : Customer Advisor

Sector :


Join our amazing team!

 

Mission :

As a Polish Customer Support Advisor, you will:
 
  • Assist clients via inbound calls, chat, or e-mail in the after-sales process by answering customer’s inquiries and/or attending potential requests.
  • Resolve product or service problems by clarifying the customer's complaints.
  • Provide accurate, valid, and complete information by using the right methods/tools.
  • Give real-time, accurate information that empowers the customer to make decisions.
  • Listen to the customer's unique situation and acknowledge their needs.
  • Go beyond the customer's service expectations so they will remember and share their great experience.

 

Profile :

We are looking for:
  • Native or Proficient Polish (C2)
  • Fluency in English (B2)
  • Excellent communication skills coupled with empathy and team spirit
  • Previous experience in Customer Service or a sales representative is a plus
  • For non-EU residents, it is mandatory to have a valid work permit

 

 

Advantages :

We offer you:
  • Competitive wages (14 monthly payments per year)
  • Performance bonus
  • Health insurance (after 6 months contract)
  • Investment in training and personal development
  • Relocation package - shared accommodation and flight reimbursement
  • Opportunities for career progression and possibilities for an international career through the Webhelp International Mobility Program
  • Possibility to do Work from Home temporarily *
 
 
Life at our company:
  • Work with a diverse environment with people from over 15 nationalities
  • Benefit from our modern amenities, many discounts in local businesses, company parties and events and much more!
  • We promote inter-company mobility to work at any of our sites around the world
  • New and modern offices in Lisbon, Oriente, Portugal.
 
 

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