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DMO Services Specialist

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We are looking for a Deal Manager Services Specialist to join our site in Oeiras


Main Responsibilities

As a Deal Manager Services Specialist, you will:
  • Transactional support to internal and external stakeholders
  • Assist Stakeholders on Service Renewals
  • Reporting, analysing and consolidating associated metrics
  • Establish a network of internal contacts between different stakeholders and organizations for transactional support needs
  • Inbound and outbound management of requests through case management tool
  • Managing renewal contracts for CISCO’S software and services
  • Monitoring quote creation, prepare customer’s meetings and make sure all contracts are close on time
  • Ensuring closing for all renewal activities 
  • Document, manage, execute and track changes as they are made to the Installed Base Baseline (Moves, Terminations, Additions and Configuration changes Perform a process assessment on existing asset / contract management capabilities that are currently in use by the Customer
  • Provide Account Support for Cisco Asset Management related topics

We are looking for

  • Excellent command in English (minimum C1)
  • Second Language counts as a plus
  • Relevant University Degree (preferable)
  • At least 2 years of experience In Business/Commercial Support
  • Experience in IT Companies is a plus
  • Very good Ms Office (Excel) knowledge

Preferred skills

  • Good interpersonal/communication skills – verbal and written
  • Highly organized with good time management skills
  • Responsive and timely in delivering on commitments
  • Positive attitude and with strong work ethic

We offer you

  • Competitive wages (14 monthly payments per year)
  • Office Schedule from Monday to Friday
  • Free Transportation
  • Monthly meal allowance
  • Health Insurance after 6 months
  • Personal development programs and mentoring to develop skills
  • Possibility to participate in a growing multicultural project
  • Good career prospects in a reputable company which rewards serious and hard workers
  • Workplace: Lagoas Park, Oeiras – Lisbon, Portugal
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