Fashion Brand Advisor for Dutch Customers
City : Lisbon
Job : Customer Advisor
We are passionate game-changers!
As a Fashion Brand Advisor,
We are looking for:
- Managing customer’s expectations regarding the products and shipping deadlines.
- Prepare, maintain, and review purchasing files.
- Confer with customers by email or Chat to provide information about products, take or enter orders, cancel accounts, or obtain details of complaints.
We offer you:
- Native or Proficient in Dutch (C2)
- Fluent in English (B2)
- Excellent communication skills coupled with empathy and team spirit
- Previous experience in Customer Service is a plus
- For non-EU residents, it is mandatory to have a valid work permit
Life at our company:
- Competitive wages (14 monthly payments per year)
- Performance bonus
- Transportation allowance
- Health insurance with a dental plan (after 6 months contract)
- Relocation package - shared accommodation and flight reimbursement
- Opportunities for career progression and possibilities for an international career through the Webhelp International Mobility Program
- Possibility to work from home*
- Work with a diverse environment with people from over 15 nationalities
- Benefit from our modern amenities, many discounts in local businesses, company parties and events and much more!
- We promote inter-company mobility to work at any of our sites around the world
- New and modern offices in Lisbon, Oriente, Portugal.