Financial and Commercial– French Speaking Advisor

Join our amazing team in Lisbon and gain a privileged view and know-how of a fast-growing credit web platform.

 

Mission :

As a Financial and Commercial Advisor, you will:

• Assist customers who have a pre-accepted request in the entity via Outbound/Inbound calls
• Advise and answer the client questions about the product
• Present, promote and sell products using solid arguments
• Management of emails of inquiries, incidents, and claims of customers
• Receive and classify the requests and documentation of new clients
• Provide support in the integration and adaptation of business processes
• Collect information for the entity's area of ​​operations.
• Commercial activities: upsell and cross-sell using the company portfolio (for ex : selling an Insurance related to the credit)

 

Profile :

• Native or Proficient French and fluent English (B2)
• Previous experience in Customer Service or a credit recovery experience preferred
• Commercial and Upselling skills are highly valued
• Analytical capability of the credit cycle overview is a plus
• For non-EU residents, it is mandatory to have a valid work permit.

 

 

Advantages :

• Competitive wages (14 monthly payments per year)
• Performance bonus
• Transportation allowance
• Health insurance with a dental plan (after 6 months contract)
• Relocation package: shared accommodation and flight reimbursement
• Possibility to do Work from Home*

 
 
 Life at our company

• Work with adventurous people from over 15 nationalities
• Benefit from our modern amenities, an on-site doctor, many discounts in local businesses, company parties and events and much more!
• We promote inter-company mobility to work at any of our sites around the world.
• New and modern office located where the action is: Lisbon, Parque das Nações, Portugal.

 
Note: *Due to our contingency plan regarding COVID-19, you may be expected to work from home for a limited time.
 

Lisbon Customer Advisor - French 565