French Customer Advisor in Lisbon - Tourism Reservations
City : Lisbon
Job : Customer Advisor
Sector : Travel and Tourism
Join us and become a French tourism advisor for the Oui SNCF brand. Be part of our new adventure and advance in your career within the company.
- Grow professionally: A unique opportunity to start working in a start-up where you can directly contribute to the company’s fast-paced growth, and internally progress to other job positions as the project expands.
- Help Customers: Manage customer expectations through a calm and empathetic stance and feel excited when you are successful in resolving their cases.
- Work as a tourism advisor: Rapidly gain valuable technical skills in the reservations field that will empower you to progress while gaining a privileged view and know-how of the inner workings. Also, become a multitasking expert, performing more than one function, using multiple channels, such as email, inbound call, social networks.
- YOU speak native French and speak English fluently (minimum level B2).
- YOU find complexity interesting and can adapt and improvise according to new and unexpected challenges.
- YOU have the mental agility to work with dual monitors and as many applications as you need.
- YOU are curious, proactive, and have a problem-solving mentality.
- Benefits package: Performance bonus, meal allowance, transportation allowance, two extra salaries per year.
- Relocation package: Three months of free accommodation, help setting up tax and bank account documentation, and reimbursement of your flight ticket up to 400€.
Travel and Tourism
- Work with adventurous people from over 15 nationalities
- Benefit from our modern amenities, an on-site doctor, many discounts in local businesses, company parties and events and much more!
- We promote intercompany mobility to work at any of our sites around the world.
- New and modern office located where the action is: Lisbon.
- 95% of all support function come from the project (i.e. team leaders, trainers, project managers…).
- Workplace: Lisbon