French Retail Customer Advisor
City : Lisbon
Job : Customer Advisor
As a French Retail Customer Advisor, you will have the opportunity to empower your valuable technical skills while gaining a privileged view inside one of the most well-known fashion brands in the world.
As a French Retail Customer Advisor,
- Managing customer’s expectations regarding the products and shipping deadlines.
- Prepare, maintain, and review purchasing files.
- Confer with customers by email or Chat to provide information about products, take or enter orders, cancel accounts, or obtain details of complaints.
- Native or Proficient French and fluent English (minimum level B2)
- Excellent communication skills coupled with empathy and team spirit
- Previous experience in Customer Service is a plus
- For non-EU residents, it is mandatory to have a valid work permit
Life at our company
- Competitive wages (14 monthly payments per year)
- Performance bonus
- Transportation allowance
- Health insurance with a dental plan (after 6 months contract)
- Relocation Package – shared accommodation and flight reimbursement
- Availability to work from home temporarily*
- Work with adventurous people from over 15 nationalities
- Benefit from our modern amenities, an on-site doctor, many discounts in local businesses, company parties and events and much more!
- We promote inter-company mobility to work at any of our sites around the world.
- New and modern office located where the action is: Lisbon- Portugal.
*Due to our contingency plan regarding COVID-19, you may be expected to work from home for a limited time.