French Retail Customer Advisor

As a French Retail Customer Advisor, you will have the opportunity to empower your valuable technical skills while gaining a privileged view inside one of the most well-known fashion brands in the world.
 

 

Mission :

As a French Retail Customer Advisor, you will:

• Managing customer’s expectations regarding the products and shipping deadlines.
• Prepare, maintain, and review purchasing files.
• Confer with customers by email or Chat to provide information about products, take or enter orders, cancel accounts, or obtain details of complaints.

 

Profile :

• Native or Proficient French and fluent English (minimum level B2)
• Excellent communication skills coupled with empathy and team spirit
• Previous experience in Customer Service is a plus
• For non-EU residents, it is mandatory to have a valid work permit

 

 

Advantages :

• Competitive wages (14 monthly payments per year)
• Performance bonus
• Transportation allowance
• Health insurance with a dental plan (after 6 months contract)
• Relocation Package – shared accommodation and flight reimbursement
• Availability to work from home temporarily*

 
 
Life at our company

• Work with adventurous people from over 15 nationalities
• Benefit from our modern amenities, an on-site doctor, many discounts in local businesses, company parties and events and much more!
• We promote inter-company mobility to work at any of our sites around the world.
• New and modern office located where the action is: Lisbon- Portugal.

 
Note: *Due to our contingency plan regarding COVID-19, you may be expected to work from home for a limited time.
 

Lisbon Customer Advisor - French 663