French Team Leader
City : Lisbon
Job : Team leader
We are looking for a French Team Leader to integrate our Oui SNCF brand team.
- Supervising, monitoring and develop a team of Customer advisors: Guarantee continuous monitoring of the attainment by identifying performance gaps, analysing root causes and develop strategies to improve results; drive team success by creating an inspiring customer service environment focused on high-level performance.
- Grow professionally: A unique opportunity to start working in a start-up where you can directly contribute to the company’s fast-paced growth, and see the project expanding.
- YOU are French Native and speak English fluently (B2).
- YOU have previous experience in team management.
- YOU love the adrenaline of managing a team.
- YOU have outstanding communication skills.
- YOU are proactive, results-driven, and have a problem-solving mentality.
- YOU strive to animate, motivate and win the loyalty of the team.
- YOU strive to follow-up the daily reporting activities.
- Benefits package: Performance bonus, meal allowance, transportation allowance, two extra salaries per year, health insurance (after 6 months contract).
- Relocation package (in case you live abroad): up to three months of free accommodation, help setting up tax and bank account documentation, and reimbursement of your flight ticket up to 400€.
- Work with adventurous people from over 15 nationalities
- We promote intercompany mobility to work at any of our sites around the world
- Benefit from our modern amenities, many discounts in local businesses, company parties, events and much more!
- Workplace: Lisbon.