German Advisor for Sky– Lisbon, Portugal
City : Lisbon
Job : Customer Advisor
Sector : Telco and Logistics
Our client Sky Atlas is looking for a German Chat Advisor with outstanding writing skills and that wants to be always on top of the latest TV shows and movies.
About our project
Our customer is Europe’s leading direct-to-consumer media and entertainment company. One of their main products is the streaming platform, which provided live channels, video on demand, sport and original content.
Your future project
As a German Advisor for Sky Atlas – Lisbon, Portugal
, you will:
- Responding to customers exclusively via email and chat service
- Troubleshooting and resolving technical issues
- Helping customers make the best choice from the extensive library of tv-show boxsets and movies
- Registering contacts and client information according to the work procedures
We are looking for
- Native or Proficient German and fluent English (minimum level B2)
- Good writing skills are mandatory
- Excellent communication skills coupled with empathy and team spirit
- Previous experience in Customer Service is a plus
- Ease in multitasking several applications at once
- For non-EU residents, it is mandatory to have a valid work permit
We offer you
- Competitive wages (14 monthly payments per year)
- Performance bonus
- Transportation allowance
- Health insurance with a dental plan (after 6 months contract)
- Relocation package - up to three months of free accommodation, help setting up tax and bank account documentation, and reimbursement of your flight ticket up to 400€.
Life at our company
Ready to take up the challenge?
Join our team and show off your talent!
Telco and Logistics
- Work with adventurous people from over 15 nationalities
- Benefit from our modern amenities, an on-site doctor, many discounts in local businesses, company parties and events and much more!
- We promote inter-company mobility to work at any of our sites around the world.
- New and modern office located where the action is: Lisbon- Portugal.