German Advisor for Streaming Service
City : Lisbon
Job : Customer Advisor
Sector : Telco and Logistics
Become an Advisor for a Streaming Service platform and be always on top of the latest TV shows and movies
About our project
Our customer is Europe’s leading direct-to-consumer media and entertainment company. One of their main products is the streaming platform, which provided live channels, video on demand, sport and original content.
Your future project
As a German Advisor for Streaming Service – Lisbon, Portugal
, you will:
- Responding to customers exclusively via email and chat service;
- Troubleshooting and resolving technical issues;
- Helping customers make the best choice from the extensive library of tv-show boxsets and movies;
- Registering contacts and client information according to the work procedures;
- Achievement of the performance targets defined by the project;
We are looking for
- Native or Proficient German and fluent English (minimum level B2)
- Excellent communication skills coupled with empathy and team spirit
- Previous experience in Customer Service is a plus
- Ease in multitasking several applications at once
- For non-EU residents, it is mandatory to have a valid work permit
We offer you
- Competitive wages (14 monthly payments per year)
- Performance bonus
- Transportation allowance
- Health insurance with a dental plan (after 6 months contract)
- Relocation package - up to three months of free accommodation, help setting up tax and bank account documentation, and reimbursement of your flight ticket up to 400€.
Life at our company
Ready to take up the challenge?
Join our team and show off your talent!
Telco and Logistics
- Work with adventurous people from over 15 nationalities
- Benefit from our modern amenities, an on-site doctor, many discounts in local businesses, company parties and events and much more!
- We promote inter-company mobility to work at any of our sites around the world.
- New and modern office located where the action is: Lisbon- Portugal.