German Customer Support – Relocation Package Included
City : Lisbon
Job : Customer Advisor
As a German Customer Support, you will provide a warm and professional contact with each of our customer’s client and solve with precision and efficiency emerging issues that customers may face.
As a German Customer Support
, you will:
- Assist clients via inbound calls, chat, or e-mail in the after-sales process by answering inquiries regarding the reservations and attending potential requests.
- Resolve product or service problems by clarifying the customer's complaints.
- Provide accurate, valid, and complete information by using the right methods/tools.
Profile :We are looking for:
- Native or Proficient German (C2)
- Fluency in English (B2)
- Excellent communication skills coupled with empathy and team spirit
- Previous experience in Customer Service or a sales representative is a plus
- For non-EU residents, it is mandatory to have a valid work permit
Advantages :We offer you:
Life at our company:
- Competitive wages (14 monthly payments per year)
- Performance bonus
- Health insurance (after 6 months contract)
- Investment in training and personal development
- Relocation package - shared accommodation and flight reimbursement
- Opportunities for career progression and possibilities for an international career through the Webhelp International Mobility Program
- Possibility to do Work from Home temporarily *
- Work with a diverse environment with people from over 15 nationalities
- Benefit from our modern amenities, many discounts in local businesses, company parties and events and much more!
- We promote inter-company mobility to work at any of our sites around the world
- New and modern offices in Lisbon, Oriente, Portugal.
*Due to our contingency plan regarding COVID-19, you may be expected to work from home for a specific time.