German Speaking Advisor - Customer Support
City : Lisbon
Job : Customer Advisor
We are looking for a German Customer Support to join our team!
Your future project
- Assist clients via inbound calls, chat or e-mail in the after-sales process by answering inquiries regarding the reservations and attending potential requests.
- Resolve product or service problems by clarifying the customer's complaints.
- Provide accurate, valid and complete information by using the right methods/tools.
We are looking for
- Native or Proficient German and fluent English (minimum level B2)
- Excellent communication skills coupled with empathy and team spirit
- Previous experience in Customer Service or a sales representative is a plus
- For non-EU residents, it is mandatory to have a valid work permit
- Availability to work from home temporarily.
We offer you
- Competitive wages (14 monthly payments per year)
- Meal Allowance
- Performance bonus
- Health insurance with a dental plan (after 6 months contract)
Life at our company
- Work with adventurous people from over 15 nationalities
- Benefit from our modern amenities, an on-site doctor, many discounts in local businesses, company parties and events and much more!
- We promote inter-company mobility to work at any of our sites around the world.