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Our Opportunities

Find the job of your dream !

IT Customer Support Advisor – English Speaker

City : Lisbon

Job : Customer Advisor

Sector :

To support our development, we are looking for Customer Support Advisors to work for one of the big four IT companies in the world.

 

Mission :

  • Help Customers: Manage customer expectations through a calm and empathetic stance and feel excited when you are successful in resolving their cases. Strive to maintain and improve customer satisfaction level.
  • Master the IT skills: Improve your technical skills by troubleshooting issues related with electronic equipment. Moreover, escalate potential service issues to the appropriate level (when necessary).
  • Grow Professionally: Improve your unique skills by actively engaging with customers and receiving consistent guidance and feedback from our dedicated team leaders. Progress in your career according to performance and project requirements.
     

 

Profile :

  • YOU speak English fluently (level C1/ C2).
  • YOU have outstanding communication skills.
  • YOU have a positive attitude and team spirit.
  • YOU are Customer service oriented.
  • YOU are curious, proactive, and have a problem-solving mentality.
  • YOU are flexible and stress resilient.
  • Familiarity with iOS and/or MacOS, or comparable technology, is preferred.

 

 

Advantages :

  • Benefits package: Performance bonus, meal allowance, two extra salaries per year, free transportation.
  • Full time schedule with a rotational shift pattern (8am – 8pm).
  • Continuous and fully paid training.


Life at our company
  • Work with adventurous people from over 15 nationalities
  • New and modern office located ten minutes away from the beach
  • We promote intercompany mobility to work at any of our sites around the world
  • Benefit from our modern amenities, many discounts in local businesses, company parties, events and much more!
  • Location: Oeiras (Tagus Park)

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