Italian Speaking Advisor for a Streaming Service Project
City : Lisbon
Job : Customer Advisor
Are you passionate about entertainment?
Then join this new streaming service hub that is waiting for you at Webhelp.
As a Customer Experience Advisor
, you will be the first point of contact for viewers and a critical brand ambassador. The right person for this role is enthusiastic at addressing our client’s customers’ needs aiming to provide an excellent service. If you are someone that you enjoy delivering world-class customer service, then this is your opportunity.
Profile :We are looking for
- Native or Proficient in Italian
- Fluency in English (B2)
- Passionate about entertainment and media enterprise
- Excellent communication skills coupled with empathy, team spirit and customer-oriented
- Familiarity with digital streaming services and devices
- Have a positive and can-do attitude
- Previous experience in Customer Service is highly valued
- For non-EU residents, it is mandatory to have a valid work permit.
Life at our company
- Opportunity to professionally grow in a unique start-up project
- Competitive wages (14 monthly payments per year)
- Performance bonus
- Health insurance with a dental plan (after 6 months contract)
- Relocation package: shared accommodation and flight reimbursement
- Possibility to do Work from Home*
- Work with a diverse environment with people from over 15 nationalities
- Benefit from our modern amenities, many discounts in local businesses, company parties and events and much more!
- We promote inter-company mobility to work at any of our sites around the world.
- New and modern offices located in Oeiras, Tagus Park (Lisbon).
*Due to our contingency plan regarding COVID-19, you may be expected to work from home for a limited time.