Sales Representative – French Speaker

As a Sales Representative – French Speaker, you will ensure excellent service standards and maintain a high level of customer satisfaction while enjoying every day at work.

Mission :

• Assist customers who have a pre-accepted request in the entity via Outbound/Inbound calls
• Advise and answer the client questions about the product
• Present, promote and sell products using solid arguments
• Management of emails of inquiries, incidents, and claims of customers
• Receive and classify the requests and documentation of new clients
• Provide support in the integration and adaptation of business processes
• Collect information for the entity's area of operations.
• Commercial activities: upsell and cross-sell using the company portfolio (for ex: selling an Insurance related to the credit)

Profile :

• Native or proficient French and fluent English (minimum level B2)
• Previous experience in Customer Service or a credit recovery experience preferred
• Commercial and Upselling skills are highly valued
• Analytical capability of the credit cycle overview is a plus
• Excellent communication skills combined with empathy and team spirit
• Loves to identify customer needs and propose quick solutions
• You would like to develop your personal qualities within a professional environment
• For residents outside the EU, a valid work permit is required

Advantages :

• Annual Gross Salary: 17K
• Performance bonus
• Meal allowance
• Health insurance with a dental plan (after 6 months of contract)
• Relocation package - shared accommodation and flight reimbursement
• Availability to work from home temporarily*
• Opportunities for career progression and possibilities for an international career through the Webhelp International Mobility Program

• Working in a diverse environment with people of more than 15 nationalities
• Benefit from our modern amenities, many discounts on local businesses, parties, and company events and much more!
• We promote mobility between companies to work at any of our sites around the world
• New and modern offices in Lisbon.