Spanish Debt-Recovery Advisor
City : Lisbon
Job : Customer Advisor
Gain a privileged view and know-how of a fast-growing credit web platform.
Your future project
As a Spanish Debt-Recovery Advisor – Lisbon, Portugal,
- Analysis and management of each client's financial situation
- Assist debtors via inbound/outbound calls to close debt settlement agreements
- Propose customized solutions to find the most appropriate response to the diagnosed situation
- Negotiation of payment solutions
- Development of debt recovery strategies
- Continuous improvements in fraud detection
- Report information to Credit Bureaux.
We are looking for
- Native or Proficient Spanish and fluent English (minimum level B2)
- Excellent communication skills coupled with empathy and team spirit
- Previous experience in Customer Service or a credit recovery experience is a plus
- Analytical Capability and the Credit Cycle Overview
- For non-EU residents, it is mandatory to have a valid work permit
We offer you
- Competitive wages (14 monthly payments per year)
- Performance bonus
- Transportation allowance
- Health insurance with a dental plan (after 6 months contract)
- Relocation package - up to three months of free accommodation, help setting up tax and bank account documentation, and reimbursement of your flight ticket up to 400€.
Life at our company
Ready to take up the challenge?
Join our team and show off your talent!
- Work with adventurous people from over 15 nationalities
- Benefit from our modern amenities, an on-site doctor, many discounts in local businesses, company parties and events and much more!
- We promote inter-company mobility to work at any of our sites around the world.
- New and modern office located where the action is: Lisbon- Portugal.