Customer Advisor - German - Braga
City : Braga
Job : Customer Advisor
We are looking for applicants fluent in German to join us in Braga for positions in Customer Service.
- Offering information, solutions and counselling to customers regarding the company’s services
- Registering contacts and client information according to the work procedures
- Compliance with company regulations for Data Protection and Information Security
- Maintaining positive customer relationships through a responsible treatment of each contact
- Achievement of the performance targets defined by the project
- Fluent or native in German with a good command of English
- Availability to work in rotating shifts from Monday to Saturday, from 7 am to 7pm (schedules depending on the project)
- Excellent listening and communication skills. Positive attitude and team spirit.
- For non-EU applicants it is mandatory to hold a valid work permit
- A renewable 6 month contract (CDD) from day one with the possibility for eventual CDI
- Full time job (40 hours weekly)
- Free training for all necessary software and product knowledge + continued training and development
- Base salary + monthly performance bonus + daily meal allowance + monthly transportation allowance + 2 extra salaries/year)
- Fair and regular assessments for positions like: Quality Specialist, Team Leader, HR Recruiter and many more.
- Great office location with easy access by public transport (train, and buses)
- Discounts at gyms, restaurants, beauty centres, pharmacies and many more businesses in the area.
Ready to take up the challenge?
By joining Webhelp Portugal, you will integrate a growing company where you can find fair and real career development opportunities.
Join our team and show off your talent!