Customer Advisor - German - Braga

​We are looking for applicants fluent in German to join us in Braga for positions in Customer Service.

Mission :

• Offering information, solutions and counselling to customers regarding the company’s services
• Registering contacts and client information according to the work procedures
• Compliance with company regulations for Data Protection and Information Security
• Maintaining positive customer relationships through a responsible treatment of each contact
• Achievement of the performance targets defined by the project

Profile :

• Fluent or native in German with a good command of English
• Availability to work in rotating shifts from Monday to Saturday, from 7 am to 7pm (schedules depending on the project)
• Excellent listening and communication skills. Positive attitude and team spirit.
• For non-EU applicants it is mandatory to hold a valid work permit

Benefits:

• A renewable 6 month contract (CDD) from day one with the possibility for eventual CDI
• Full time job (40 hours weekly)
• Free training for all necessary software and product knowledge + continued training and development
• Base salary + monthly performance bonus + daily meal allowance + monthly transportation allowance + 2 extra salaries/year)
• Fair and regular assessments for positions like: Quality Specialist, Team Leader, HR Recruiter and many more.
• Great office location with easy access by public transport (train, and buses)
• Discounts at gyms, restaurants, beauty centres, pharmacies and many more businesses in the area.

Ready to take up the challenge?

By joining Webhelp Portugal, you will integrate a growing company where you can find fair and real career development opportunities.

Join our team and show off your talent!