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French Back-Office and Online Credit Advisor – 1000€ Signing Bonus

Ville : Lisbon

Métier : Conseiller Client

Secteur :

Join our team!

 

As a Back Office Representative, you will:
  • Engage with customers who have a pre-accepted request in the entity via Outbound/Inbound calls
  • Present, promote and sell additional products using solid arguments to existing and prospective customers
  • Handle commercial activities: upsell and cross-sell using the company portfolio (for ex: selling an Insurance related to the credit)
  • Coordinate sales effort with team members and other departments
  • Establish, develop, and maintain positive customer relationships
  • Manage emails of inquiries, incidents, and claims of customers
  • Receive and classify the requests and documentation of new clients
  • Collect information for the entity's area of operations.
 
We are looking for:
  • Native or proficient in French (C2)
  • Fluency in English (minimum level B2)
  • Experience selling to the financial services industry and working in direct business-to-business sales roles is highly valued
  • Solid understanding of different parts of the global credit services industry, including market dynamics and customers' business drivers.
  • Ability to present high-level information as well as detailed demonstrations of products & services.
  • Excellent verbal/written communication and presentation skills.
  • Ability to work both independently and within a team environment, with focus and high attention to detail.
  • Eagerness to develop your personal qualities within a professional environment
  • For residents outside the EU, a valid work permit is required
   We offer you: 
  • Annual Gross Salary: 17K
  • Meal allowance paid in voucher card (net)
  • Performance bonus
  • Health insurance with a dental plan (after 6 months of contract)
  • Opportunities for career progression and possibilities for an international career through the Webhelp International Mobility Program
  • Relocation package - shared accommodation and flight reimbursement
  • Availability to work from home temporarily based in Lisbon*
 
 
 
Life at our company:
  • Working in a diverse environment with people of more than 58 nationalities
  • Benefit from our modern amenities, many discounts on local businesses, parties, and company events and much more!
  • We promote mobility between companies to work at any of our sites around the world
  • New and modern offices in Parque das Nações, Oriente, Lisbon.

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