Ton email est enregistré. Tu es désormais inscrit à la Newsletter Webhelp.

L'adresse e-mail que vous avez fourni n'est pas valide.

L'adresse e-mail que vous avez fourni déja enregistré.

Nos offres

Trouve le job qui est fait pour toi !

French Customer Advisor for Smart Lighting Project – Extra Bonus

Ville : Lisbon

Métier : Conseiller Client

Secteur :

Join our team!

 

As a Customer Support Advisor, you will:
  • Answer and/or solve technical questions or problems posed by customers via telephone or email or other channels in a friendly and efficient manner.
  • Identify and analyze the technical issue of the customer by showing active listening and asking clear and concise questions.
  • Provide good customer service with the aid of high-quality technical knowledge and the technical knowledge gained from the internal training and support systems.
  • Per each customer contact gather and document all relevant information into the system to ensure a high level of service is delivered.
  • Keep up to date with all new developments in the technical area, networks and consumer electronics relating to the position.
 
We are looking for:
  • Native or Proficient French (C2)
  • Fluency in English (B2)
  • Possess excellent writing and verbal communication skills to simplify technical language for non-technical users
  • Demonstrate patience when communicating and solving issues
  • Treat all data and personal information with the utmost confidentiality 
  • Proactive, self-motivated and a great team player
 
We offer you:
  • Competitive wages (14 monthly payments per year)
  • Meal allowance paid in voucher card (net)
  • Performance bonus
  • Extra Bonus
  • Transportation Bonus
  • Meal allowance in voucher card (net)
  • Private Health insurance with a dental plan
  • Relocation package - shared accommodation and flight reimbursement
 
 
Life at our company:
  • Work with a diverse environment with people from over 15 nationalities
  • Benefit from our modern amenities, many discounts in local businesses, company parties and events and much more!
  • We promote inter-company mobility to work at any of our sites around the world
  • New and modern offices in Parque das Nações, Oriente, Lisbon.
 
 

Nos offres d'emploi par secteur

Biens de consommation

Opportunités

Télécom & Logistique

Opportunités

Voyage et Tourisme

Opportunités