French Speaker - Beauty & Cosmetic Retail Project.
Ville : Lisbon
Métier : Conseiller Client
Join our team!
As a Beauty & Cosmetic Retail Project
, you will:
We are looking for:
- Helping customers through multiple channels (email or phone) in an interactive and user-friendly manner
- Develop technical skills that will empower you to support the after-sales process and every step related to it (i.e. online orders, refunds…).
- Provide a warm contact with the clients, attending their queries and adding value by increasing our Brand awareness.
We offer you:
- French native (C2) and fluent in English (minimum level B2)
- Previous experience in customer service or as a sales representative is a plus
- Excellent communication skills combined with empathy and team spirit
- Enjoy identifying customer needs and proposing quick solutions
- Treat all personal data and information with the utmost confidentiality.
- Proactive, results-oriented, motivated, and able to work as a team player in a dynamic and multicultural environment.
Life at our company:
- Competitive wages (14 monthly payments per year)
- Meal allowance paid in voucher card (net)
- Performance bonus
- Signing Bonus – 1000€
- Health insurance with a dental plan (after 6 months contract)
- Opportunities for career progression and possibilities for an international career through the Webhelp International Mobility Program
- Relocation package - shared accommodation and flight reimbursement
- Possibility to Work from Home based in Lisbon*
- Work with a diverse environment with people from over 58 nationalities
- Benefit from our modern amenities, many discounts in local businesses, company parties and events and much more!
- We promote inter-company mobility to work at any of our sites around the world
- New and modern offices in Lisbon.